Support Board
Date/Time: Wed, 12 Feb 2025 11:07:30 +0000
Symbols not working
View Count: 439
[2020-10-26 14:00:55] |
wingz - Posts: 121 |
I've been using the Denali feed for several months now and everything has been working fine for the most part. Now, all of a sudden, my NQ and YM symbols are not working in real time. The ES is still working. I'm using ESZ20, YMZ20 and NQZ20 for my symbols. Has something changed with those 2 symbols?
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[2020-10-26 14:09:11] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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