Support Board
Date/Time: Wed, 12 Feb 2025 12:04:30 +0000
Connection problem
View Count: 396
| [2020-10-23 15:13:45] |
| User627316 - Posts: 8 |
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Hello, I am not able to connect it keeps saying not connected please advise. |
| [2020-10-23 15:23:15] |
| John - SC Support - Posts: 37891 |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-23 18:45:57
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| [2020-10-23 15:29:21] |
| User627316 - Posts: 8 |
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thank you
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