Support Board
Date/Time: Wed, 12 Feb 2025 11:34:29 +0000
Order rejected in MNQ
View Count: 661
| [2020-10-23 13:59:36] |
| Fuming - Posts: 10 |
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Hello, I tried placing an order in the MNQ and received this error. Looks like it's submitting a price 100 times the actual price. 1156200 instead of 11562. How do I fix this issue? Thank you, Jack SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Order price is outside bands 'Bid of 1158800.00 violates High Band 1157400.00 using Delta .00, CrvBnd equals 1156200.00' | ExchID: 6817438876233 | SenderSubID: S5001. Text: Parent order. Internal Order ID: 9253. Service Order ID: 3521044. Symbol: MNQZ21_FUT_CME. Account: XXXXXXXX | 2020-10-23 08:50:39.623 *
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| [2020-10-23 18:34:12] |
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This is a valid rejection based on the allowed price range for orders set by the exchange. The value that you see is the raw value used by the exchange. There is nothing to fix here. You just need to use an order price which is in the valid range allowed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-23 18:56:27] |
| Fuming - Posts: 10 |
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I was placing the order on the chart, and the chart confirmed the correct prices. I tried this again, and the error message is different. In the confirmation window, it is shows the correct price levels. But now I get this error message: SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: No limits | SenderSubID: **. Text: Parent order. Internal Order ID: 9283. Service Order ID: 3531841. Symbol: MYMZ20_FUT_CBOT. Account: ** | 2020-10-23 13:52:03.102 * Date Time Of Last Edit: 2020-10-23 19:10:42
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 2020-10-23_13-54-21.YM_Error.png / V - Attached On 2020-10-23 18:55:42 UTC - Size: 15.57 KB - 194 views |
| [2020-10-23 19:10:22] |
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This is the relevant error: Text: No limits Your clearing firm needs to set limits on that product. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-23 19:10:28
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