Support Board
Date/Time: Wed, 12 Feb 2025 12:17:03 +0000
Hi will you please get back to me on this problem....
View Count: 626
| [2020-10-21 20:54:26] |
| Tommy O Gorman - Posts: 3 |
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Hi Support, > > Thanks for getting back to me. > > Let me know what to do from here or have you got a link that i will > just pay $36.00 > > Looking forward to your reply. > > PS Please explain to me the A to Z.....ok > > Thanks > Blessings > Tommy |
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| [2020-10-21 21:11:41] |
| John - SC Support - Posts: 37891 |
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You are already signed up for Package 5 to renew monthly. As long as you have enough funds in your account to cover your costs (currently $36.00 USD per month) then it will automatically renew each month. You can add funds to your account from the following page: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit You will receive an email prior to your renewal date letting you know that it is time to add funds. Just make sure we have your correct email address on this page: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-21 21:28:04] |
| Tommy O Gorman - Posts: 3 |
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Hi John, Thanks for getting back to me. Can you look at this 2 min video i did let me know am i set up now .... https://vimeo.com/470766365/7ff3fd6798 Thanks Blessings Tommy |
| [2020-10-22 02:41:12] |
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Your Sierra Chart account is active until 2020-12-05. So in this regard, your account is active. At this time follow the step-by-step instructions here: Getting Started, Opening Charts and Basic Trading Regarding videos: Support Board Posting Information: Do Not Post Videos Unless Requested! Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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