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Date/Time: Sun, 24 Nov 2024 20:27:53 +0000



OpenGL checkbox not staying checked

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[2020-10-16 23:03:09]
owendonk - Posts: 54
I go to Global Graphics Settings / Other and check the enable OpenGL box then apply. It says I need to restart Sierra Chart and I do. Then I go back to same menu to check and OpenGL is unchecked again. Happens every time. Any ideas?

Edit: version 2182 64 bit, windows 10 in parallels on 2020 macbook pro with Intel Iris Plus Graphics 1536 MB
Date Time Of Last Edit: 2020-10-16 23:22:05
[2020-10-17 06:07:49]
Sierra Chart Engineering - Posts: 104368
This means that OpenGL is not supported on your system. The necessary drivers for it may not be present.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
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[2023-10-02 15:38:36]
methodtrades - Posts: 46
Sorry to resurrect an old thread, however, it may be helpful for future users encountering this same issue. I was facing this as well.

I fixed it by running Sierra (in my case the ARM version) via Parallels, as administrator. It successfully located the OpenGL 4.1 drivers Parallel uses I assume since the checkbox will now stay checked when running in this mode.
[2024-04-27 15:11:37]
User130696 - Posts: 88
Thank you. On the above lines, there is SierraChart_ARM64.exe, which fixed the issue by running as an admin (windows asks for permission in a prompt) for me but not the default shortcut SierraChart_64.exe that comes with the installation. Anyways the issue is resolved, thanks.

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