Support Board
Date/Time: Mon, 25 Nov 2024 12:44:05 +0000
Silver in IB
View Count: 1069
[2014-02-11 14:24:36] |
mayerrs - Posts: 70 |
hi, i have problem with silver in interactive brokers. i use SI-201403-NYMEX-USD-5000 (as you recommended me last time) but there is some problem. the price is changing, it is ok, but the bars are not drawing. thanks for your help ps: the same problem i can see in ZS-201403-ECBOT Date Time Of Last Edit: 2014-02-11 14:33:43
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[2014-02-11 16:15:03] |
Sierra Chart Engineering - Posts: 104368 |
Refer to help topic 3: Http://www.sierrachart.com/index.php?l=doc/helpdetails3.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-02-11 16:30:54] |
mayerrs - Posts: 70 |
i am not able to find out what is wrong but if i use (and i use it) record true real-time intraday data it does not work wor symbols SI and ZS. if i do not use record true real-time intraday data the chart is updating correctly.
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[2014-02-11 16:39:11] |
Sierra Chart Engineering - Posts: 104368 |
Therefore, we recommend disabling Global Settings >> Data/Trade Service Settings >> More IB Settings >>Record True Real-Time Data in Intraday Charts. After disabling this option select File >> Disconnect and then Connect to Data Feed. You may also be interested in the Sierra Chart Futures data feed: http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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