Support Board
Date/Time: Wed, 12 Feb 2025 07:06:28 +0000
Sierra Charts wont open
View Count: 632
| [2020-10-13 19:23:03] |
| User350433 - Posts: 6 |
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Cannot get Sierra Charts to open/run. Purchased the $36 pkg so I can see TPO charts. I have downloaded (I think) but cannot get the software to open. I have a Sierra desktop icon so I think it has downloaded buit will not open. I have attempted to disable all firewalls/ Message says " May Harm Computer" but I tell it to proceed anyway..but nothing happens. Been working on this for days now.. need help to get going please. Using a 5 yr old Dell Desktop w Pentium, CPO 3.4Ghz, 4 Gigs RAM, windows 10. Thanks. |
| [2020-10-13 19:41:40] |
| John - SC Support - Posts: 37891 |
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Is your Windows operating system 64 bit? The most recent versions of Sierra Chart do not include a 32-bit application any longer. So if you do not have a 64-bit computer then Sierra Chart will not run. You will need to use an older version of Sierra Chart which is explained here: Software Download: Software Rollback Procedure You will need to run a version earlier than 2177. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-13 20:20:16
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