Support Board
Date/Time: Wed, 12 Feb 2025 07:08:34 +0000
cant connect to data feed
View Count: 584
| [2020-10-12 15:47:12] |
| User518511 - Posts: 8 |
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F.US.EPZ20 #9 | Reloading chart. | 2020-10-10 21:36:30.016 F.US.EPU20 #2 | Reloading chart. | 2020-10-10 21:36:30.101 F.US.EPU20 #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-10-10 21:36:30.101 F.US.EPU20 #3 | Reloading chart. | 2020-10-10 21:36:30.184 F.US.EPU20 #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-10-10 21:36:30.184 F.US.EPU20 #1 | Reloading chart. | 2020-10-10 21:36:30.268 F.US.EPU20 #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-10-10 21:36:30.268 F.US.EPZ20 Daily #4 | Reloading chart. | 2020-10-10 21:36:30.282 F.US.EPZ20 3.00 Range #7 | Reloading chart. | 2020-10-10 21:36:30.298 F.US.EPZ20 1.00 Range #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Users\user\Desktop\David\SierraChart2124\Data\F.US.EPZ20.scid | 2020-10-10 21:36:30.304 F.US.EPZ20 #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Users\user\Desktop\David\SierraChart2124\Data\F.US.EPZ20.scid | 2020-10-10 21:36:30.332 F.US.EPZ20 Daily #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Users\user\Desktop\David\SierraChart2124\Data\F.US.EPZ20.dly | 2020-10-10 21:36:30.338 F.US.EPZ20 3.00 Range #7 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Users\user\Desktop\David\SierraChart2124\Data\F.US.EPZ20.scid | 2020-10-10 21:36:30.339 Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-10-10 21:36:30.512 * Starting DelayedDownloadMonitoringTimer | 2020-10-10 21:36:30.513 Starting HDTimeoutTimer | 2020-10-10 21:36:30.513 Historical data service client indicated that downloads are not enabled. Symbol: F.US.EPZ20. Data Type: Intraday data | 2020-10-10 21:36:30.513 Historical data download ID 1 not found when removing ID from outstanding request set. | 2020-10-10 21:36:30.513 Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-10-10 21:36:30.528 * Historical data service client indicated that downloads are not enabled. Symbol: F.US.EPU20. Data Type: Intraday data | 2020-10-10 21:36:30.598 Historical data download ID 2 not found when removing ID from outstanding request set. | 2020-10-10 21:36:30.598 Starting DelayedDownloadMonitoringTimer | 2020-10-10 21:36:30.780 Starting HDTimeoutTimer | 2020-10-10 21:36:30.780 Historical data service client indicated that downloads are not enabled. Symbol: F.US.EPZ20. Data Type: Daily data | 2020-10-10 21:36:30.780 Historical data download ID 3 not found when removing ID from outstanding request set. | 2020-10-10 21:36:30.781 Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-10-10 21:36:30.796 * Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-10-10 21:36:32.298 * |
| [2020-10-12 16:13:48] |
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First update Sierra Chart to the current version: Software Download: Fast Update And then follow the CQG set up instructions here: CQG Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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