Support Board
Date/Time: Wed, 12 Feb 2025 07:17:29 +0000
cant connect to data feed ac 120356
View Count: 511
| [2020-10-12 14:41:17] |
| User518511 - Posts: 8 |
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F.US.EPZ20 3.00 Range #7 | Reloading chart. | 2020-10-12 10:35:21.722 F.US.EPZ20 1.00 Range #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Users\user\Desktop\David\SierraChart2124\Data\F.US.EPZ20.scid | 2020-10-12 10:35:21.727 F.US.EPZ20 #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Users\user\Desktop\David\SierraChart2124\Data\F.US.EPZ20.scid | 2020-10-12 10:35:21.750 F.US.EPZ20 Daily #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Users\user\Desktop\David\SierraChart2124\Data\F.US.EPZ20.dly | 2020-10-12 10:35:21.755 F.US.EPZ20 3.00 Range #7 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Users\user\Desktop\David\SierraChart2124\Data\F.US.EPZ20.scid | 2020-10-12 10:35:21.756 Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-10-12 10:35:21.922 * Starting DelayedDownloadMonitoringTimer | 2020-10-12 10:35:21.922 Starting HDTimeoutTimer | 2020-10-12 10:35:21.922 Historical data service client indicated that downloads are not enabled. Symbol: F.US.EPZ20. Data Type: Intraday data | 2020-10-12 10:35:21.922 Historical data download ID 1 not found when removing ID from outstanding request set. | 2020-10-12 10:35:21.922 Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-10-12 10:35:21.929 * Historical data service client indicated that downloads are not enabled. Symbol: F.US.EPU20. Data Type: Intraday data | 2020-10-12 10:35:22.021 Historical data download ID 2 not found when removing ID from outstanding request set. | 2020-10-12 10:35:22.021 Starting DelayedDownloadMonitoringTimer | 2020-10-12 10:35:22.207 Starting HDTimeoutTimer | 2020-10-12 10:35:22.207 Historical data service client indicated that downloads are not enabled. Symbol: F.US.EPZ20. Data Type: Daily data | 2020-10-12 10:35:22.208 Historical data download ID 3 not found when removing ID from outstanding request set. | 2020-10-12 10:35:22.208 Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-10-12 10:35:22.224 * Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-10-12 10:35:23.725 * |
| [2020-10-12 14:47:34] |
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Your Sierra Chart account is expired. Do you have an active trading account with your broker? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-12 14:50:30] |
| User518511 - Posts: 8 |
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yes. AMP global user DavidCJ account 120356
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| [2020-10-12 15:07:03] |
| Sierra_Chart Engineering - Posts: 18392 |
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Your Sierra Chart account is provided by your broker so you need to contact them about this. If you want to pay for your Sierra Chart account directly, let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-12 15:28:59] |
| User518511 - Posts: 8 |
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contacted the broker, all good thanks .
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