Support Board
Date/Time: Mon, 25 Nov 2024 12:39:48 +0000
unable to gain a connection after having downloaded version 1090
View Count: 977
| [2014-02-09 21:17:44] |
| David-G - Posts: 21 |
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Having downloaded the new version 1090 I seem unable to get my sierra charts to open up. My log keeps saying trying to reconnect after x-amount of time but it doesn't manage to 'connect'. How do I overcome this problem? Thanks, David |
| [2014-02-09 22:07:52] |
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We need to see the Message Log. Please provide it by following these instructions here: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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