Support Board
Date/Time: Wed, 12 Feb 2025 04:06:21 +0000
TPO chart no longer opening after update
View Count: 452
| [2020-10-03 15:59:36] |
| User425645 - Posts: 113 |
|
Hello, hope your day is good. I just updated my sierra charts to the newest update and all my charts seem to be working fine excerpt my TPO profile. Instead its just a black screen with no y-axis price scale. Ill post a picture below. Ive been using the same TPO chart for 2 years now with sierra and have never had any problems before. Thanks for your time. |
 Capture.PNG / V - Attached On 2020-10-03 15:59:29 UTC - Size: 18.56 KB - 170 views |
| [2020-10-04 02:07:43] |
| |
|
Your Sierra Chart account is on the Standard package and not the Advanced package which is required for TPO Profile Charts. Since your account is through your broker, you need to contact them to change your account to the "Advanced Service Package". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: