Support Board
Date/Time: Wed, 12 Feb 2025 04:27:11 +0000
problème de connexion
View Count: 650
| [2020-10-02 15:20:22] |
| SADRIU Driton - Posts: 6 |
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je n'arrive pas a me connecter aux flux de données sierra chart .j'ai effectuer le payement aujourd'hui. je ne sais pas si il y a un temp d'attente après l'activation des packages pouvez me renseigner sur ce sujet ??
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| [2020-10-02 15:51:08] |
| John - SC Support - Posts: 37891 |
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From Google Translate: I cannot connect to the sierra chart data feeds. I made the payment today. I do not know if there is a waiting time after activating the packages can inform me on this topic ??
You need to re-do the agreements for the Denali Exchange Data Feed and make sure you include the information for your Clearing Firm, otherwise, you will not be able to use the Non-Professional exchanges for the CME. You can access the agreements here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-02 16:01:25] |
| SADRIU Driton - Posts: 6 |
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mon problème Nest toujours pas résolu pouvez vous m'aidez ??? |
| [2020-10-02 16:33:18] |
| John - SC Support - Posts: 37891 |
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Our records indicate that your Service is set to connect to CQG. Do you have a valid trading account with CQG? Keep in mind, that in order to get the Real-Time data from the CME Group and pay the lower priced Non-Professional fees, you need to have a trading account that we can verify. Refer to the information here: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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