Support Board
Date/Time: Wed, 12 Feb 2025 11:59:45 +0000
Delayed Futures Account rejects orders.
View Count: 709
| [2020-10-02 15:13:39] |
| User138602 - Posts: 169 |
|
what to do?
|
| [2020-10-03 11:16:41] |
| |
|
We need to see the rejection: Support Board Posting Information: Providing Lines From Trade Service Log Make sure you have a sufficient account balance: Simulated Futures Trading Service: Account Balance Adjustments Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-05 13:51:01] |
| User138602 - Posts: 169 |
|
Trade Log: > Insufficient Balance Problem is: "Balance >> Adjust Balance" is greyed out. |
| [2020-10-06 07:02:03] |
| |
|
Go through the instructions again and make sure you select the particular Trade Account line in the Account Balances window that you want to adjust.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-06 08:18:46] |
| User138602 - Posts: 169 |
|
Problem was that i tried to set an account balance via the subinstance where my trading charts are. But i figured out, that it only works via the main program.
|
| [2020-10-06 08:51:17] |
| |
|
Yes that would be true.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-16 14:12:25] |
| User138602 - Posts: 169 |
|
This delayed SIM feature needs work: -Why cant i adjust the needed margin? I have to simtrade with an account size i dont have but need for internal margin requirements. Maybe i am blind. -Now i cant place an order because the daily losslimit was reached while having a realized net profit. PS: increasing the losslimit doesnt help either. So today my hands are tied up for what ever reason. Date Time Of Last Edit: 2020-10-16 14:25:36
|
Private File |
| [2020-10-21 06:51:21] |
| User138602 - Posts: 169 |
|
I placed a stopbuy order, should have get triggered overnight, but didnt.
|
| [2020-10-21 11:32:47] |
| |
|
-Why cant i adjust the needed margin? I have to simtrade with an account size i dont have but need for internal margin requirements. Maybe i am blind. https://www.sierrachart.com/UserControlPanel.php?page=ServerManagedSimulationAccountSettings Refer to the Use % of Margin setting for the account. I placed a stopbuy order, should have get triggered overnight, but didnt.
Maybe the order was a day order and it expired.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-21 11:33:04
|
| [2020-10-21 11:36:37] |
| User138602 - Posts: 169 |
|
nope, the order was still active and i had to cancle it this morning. If it happens again, i make a screenshot.
|
| [2020-10-22 02:57:10] |
| |
|
Maybe it was a Stop-Limit order. We would need the Service Order ID for it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-22 02:57:18
|
To post a message in this thread, you need to log in with your Sierra Chart account: