Support Board
Date/Time: Wed, 12 Feb 2025 01:14:05 +0000
Missing Data on Numbers Bar
View Count: 619
| [2020-09-26 19:52:11] |
| User728808 - Posts: 12 |
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I seem to be missing data on some numbers bars. I am using Denali Data, I have double checked all recommended procedures to fix this using Global Settings > 1 tick data storage > delete all data and download. Advice on how to proceed troubleshooting or fix? |
 Capture2.png / V - Attached On 2020-09-26 19:51:56 UTC - Size: 160.17 KB - 204 views |
| [2020-09-27 09:24:17] |
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You could be using Volume Filtering: Chart Settings: Volume Filter (Chart >> Chart Settings >> Data Limiting >> Volume Filter Settings menu) If you still have a problem we need you to post a chart image following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-27 14:59:16] |
| User728808 - Posts: 12 |
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No volume filtering is being used. http://www.sierrachart.com/image.php?Image=1601218593126.png |
| [2020-09-27 21:09:15] |
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What is the time zone of that chart?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-27 21:19:06] |
| User728808 - Posts: 12 |
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Arizona (MST).
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| [2020-09-28 09:44:10] |
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There is no problem here. That is the correct data. We do see zeros as well at some price levels for the bid or ask side: http://www.sierrachart.com/image.php?Image=1601286205684.png We cannot provide any further help. There is not a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-28 09:44:39
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