Support Board
Date/Time: Tue, 11 Feb 2025 21:21:08 +0000
Unable to access real-time data
View Count: 484
| [2020-09-24 17:49:54] |
| joezy555 - Posts: 4 |
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Hi there, something happened to my account that I am unable to get real-time data, the service does me no good without that. Also, I need to know what services I can access with my account, I know you no longer carry TD Ameritrade, which is where I have my trading accounts. Let me know what's up. Thank you Bill Duffy
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| [2020-09-24 18:19:50] |
| John - SC Support - Posts: 37887 |
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We do not see that you were getting Real-Time data from us (Sierra Chart), so where were you getting your Real-Time data from?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-25 06:00:55] |
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For the available real-time exchange data feeds, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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