Support Board
Date/Time: Tue, 11 Feb 2025 21:24:09 +0000
Data service problem
View Count: 438
| [2020-09-23 13:41:55] |
| User951805 - Posts: 3 |
|
hi, my sierra does not connect to the rithmic data service. maybe i have the wrong log in data for sierra? i can log in the T|Rithmic trader platform but i got no connection in sierra with the same data |
| [2020-09-23 14:58:35] |
| John - SC Support - Posts: 37887 |
|
The first thing to do is to ensure that you have the updated Bridge files in the RIM folder under the Sierra Chart installation folder. You can get these files along with the instructions in this Support Board post: Rithmic Bridge Files For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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