Support Board
Date/Time: Tue, 11 Feb 2025 21:35:32 +0000
Sierra Trial version extreme lag (not delayed)
View Count: 503
| [2020-09-23 09:38:01] |
| User159539 - Posts: 5 |
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Hi there, I'm looking to switch from Ninja Trader to Sierra. But there seems to be something wrong with the demo market data. Not only is it delayed, it's extreme slow. In the DOM, the limit orders are not correct and everything is lagging. It's not an internet issue on my end, since i tested it against the NT static om and MD trader from TT. Please advice. King regards, Ruben Heere |
| [2020-09-23 09:40:05] |
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You must be referring to the 10 minute delayed data. Refer to: Delayed Exchange Data Feed Also refer to: Is Historical and Real-time Futures Data Included? And refer to this page as well: Prices / Data Falling Behind Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-23 10:05:10] |
| User159539 - Posts: 5 |
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Yes, i know. I have followed the instructions. But that is not my question. My DOM is now so slow and choppy, it's unusable. Please advise. |
| [2020-09-23 10:10:08] |
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Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-23 10:20:37] |
| User159539 - Posts: 5 |
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http://www.sierrachart.com/image.php?Image=1600856356493.png
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| [2020-09-23 10:21:47] |
| User159539 - Posts: 5 |
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It doesn't matter which chart book or new DOM/Chart i load, performance is the same.
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