Support Board
Date/Time: Tue, 11 Feb 2025 21:03:48 +0000
Update platform not working very well
View Count: 461
| [2020-09-22 23:52:40] |
| Rob_2560 - Posts: 20 |
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Since I updated to the newest version several days ago, I keep having trouble moving orders around on the ladder, pressing the "Buy" button, or pressing the flatten button. When I try to do this I get a moving circle and it makes me wait 10 seconds to be able to place the order. Please adjust and fix. Rob Slater |
| [2020-09-23 07:35:53] |
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First thing to do is to run Sierra Chart in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode And then refer to help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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