Support Board
Date/Time: Tue, 11 Feb 2025 18:35:41 +0000
Denali Data Feed Issues
View Count: 609
| [2020-09-15 11:22:17] |
| Ed C. - Posts: 117 |
|
At 07:15:35 Eastern time, my data feed froze, and didn't resume until 07:16:06, causing me to miss a trade entry on the ES. I had another connection to a live trading room, and the presenter's charts kept moving. My internet data storage time unit is set to 1 tick. Taking this into consideration, I don't think it's on my end. Anything else to look at, or was there a glitch this morning of around 30 seconds of no data?
|
| [2020-09-15 12:16:12] |
| |
|
There definitely was no problem with the Denali data feed at that time. You may have had a network connectivity issue. You can check the Message Log: Message Log Assuming it was of long enough duration to cause a lost connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-15 12:18:55
|
To post a message in this thread, you need to log in with your Sierra Chart account: