Support Board
Date/Time: Tue, 11 Feb 2025 17:15:43 +0000
Why is the full bid x ask not showing in the candle in the image attached??
View Count: 460
| [2020-09-14 18:16:32] |
| User805971 - Posts: 6 |
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Dear Sierra Chart I have used your software for more than a week and I am in love with it. Today after loading the chart I could see that there were huge gaps in the candle where the full bid x ask was not showing. Please help me understand the problem and why this is happening! Thank you Date Time Of Last Edit: 2020-09-14 18:27:21
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 gap in data.png / V - Attached On 2020-09-14 18:24:40 UTC - Size: 101.78 KB - 171 views |
| [2020-09-14 18:26:45] |
| John - SC Support - Posts: 37873 |
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The image is not attached. Please use the following instructions to attach a screenshot: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-14 18:35:49] |
| User805971 - Posts: 6 |
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Hi there I have uploaded the screenshot. Please review it Thank you |
| [2020-09-14 18:47:40] |
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Trading has moved onto the December contract for that market. Refer to: Changing to a New Futures Contract Month Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-14 18:56:34] |
| User805971 - Posts: 6 |
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I dont think I've felt this stupid for a long time Thank you for the fast reply! |
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