Support Board
Date/Time: Tue, 11 Feb 2025 14:39:04 +0000
Data files folder not set for service code: DTCSubInstance
View Count: 948
| [2020-09-12 19:06:17] |
| User100912 - Posts: 104 |
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I receive this message after upgrading to prerelease:
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eh.png| [2020-09-12 21:33:17] |
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We are not seeing this issue. Did you start the sub instance through File >> New Instance? What version are you noticing this with?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-12 21:40:48
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| [2020-09-12 21:47:57] |
| User100912 - Posts: 104 |
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One other user has the issue: Historical Data errors! - Using Instances Version 2164 (prerelease) For me, this is not an issue, as I have now recreated my workspace not to use any sub instances. |
| [2020-09-12 22:04:48] |
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We are looking into this. Still not able to reproduce but we have some better understanding of it now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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