Support Board
Date/Time: Tue, 11 Feb 2025 13:39:26 +0000
SC Data - Allservices - AUDJPY historical intraday data missing
View Count: 694
| [2020-09-10 09:06:40] |
| User88 - Posts: 40 |
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Historical intraday data for AUDJPY is missing since around 19:02 EST (9 Sept 2020). Please help to investigate. Thanks. |
| [2020-09-10 09:42:40] |
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We do not see any problems with this. Follow the instructions here to download the missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Is the chart at least updating in real time? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-10 10:07:41] |
| User88 - Posts: 40 |
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Yes the chart is updating in real time. Did "Delete and Download Data" a few times today by right-clicking the chart. http://www.sierrachart.com/image.php?Image=1599732407671.png I'm using SC v.2159 |
| [2020-09-11 10:00:21] |
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This issue has been resolved. Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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