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Date/Time: Mon, 25 Nov 2024 10:33:47 +0000



Support Request

View Count: 1518

[2014-02-05 14:47:22]
User25726 - Posts: 1
Good morning!
Dear Sir,
I know You have an engeener who knows Russian language. So I would ask him for help.
При попытке установить индикатор Ленты принтов файлов с расширением .dll
у меня не активируется кнопка Add в окне Add Custom Study.
http://hostpic.ru/?di=DQBV
Рекомендации поддержки по созданию папки DLLBuckup я сделал. Файлы вновь перенес в основную папку Data. Но кнопка Add -Не активируется.
Помогите пожайлуста.
С уважением,
Юрий Рубцов


Date Time Of Last Edit: 2014-02-05 14:54:58
[2014-02-05 18:11:10]
Sierra Chart Engineering - Posts: 104368
Are the DLL files that are missing, are they located in the Global Settings >> General Settings >> Data Files Folder? Make sure they are.

When you open Analysis >> Studies >> Add Custom Study, are there any messages added to the Window >> Show/Hide Message Log, making reference to those missing DLL files? If so, what are the messages.

You need to press the +, beside the names of those groups of custom studies in the Add Custom Study window to expand the list to be able to see the actual studies to be able to add them.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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