Support Board
Date/Time: Tue, 11 Feb 2025 09:08:41 +0000
alert and cfg inputs lost on upgrade to 2159
View Count: 550
| [2020-09-04 18:15:49] |
| User807026 - Posts: 86 |
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Is there any way to recover the inputs on data wiped out in my upgrade to 2159? It is very time consuming to re-enter these inputs.
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| [2020-09-04 18:58:30] |
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We do not know what you are referring to specifically. Are you referring to Study Inputs? What version did you update from?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-04 20:21:21] |
| User807026 - Posts: 86 |
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The time alerts that I have had through many upgrades were gone and when I put them back in they won't repeat, I have to insert them daily. On the tool cfg, I had several set up with different colors and parameters, that is all missing, it will have to be reinserted. I always keep current on my upgrades but I don't remember the number, whatever the last one was before 2159.
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| [2020-09-06 10:28:46] |
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Makes no sense. Nothing has changed with either of these groups of settings. There must be some other explanation. There are backup configuration files available which is where these are stored: Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Restoring Backup Global Configuration File Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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