Support Board
Date/Time: Tue, 11 Feb 2025 07:55:57 +0000
Denali Feed - lagging
View Count: 778
| [2020-09-04 17:50:49] |
| User750920 - Posts: 280 |
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The Denali Feed supporting my charts seems to be lagging the DOM (trading feed) which is separate. You can see the hesitation and slight pauses on my charts and the slight pauses. It is not fluid, so to speak.
Date Time Of Last Edit: 2020-09-04 17:51:07
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| [2020-09-04 18:57:20] |
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We are not noticing this ourselves. How are you connecting to the Internet. Is it fully wired or wireless? Also refer to help topic 4: Prices / Data Falling Behind Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-04 20:04:04] |
| User750920 - Posts: 280 |
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Hard Wired - Router is 2-3 feet away. Checked the Help topic. Cannot find anything to change. Ho firewall except Windows and verified Sierra Chart exception. Still lagging. Also notice the program itself is running slow. If I right click on a chart for example to bring up the chart settings there is a lag. So the whole program is lagging. Also restarted the program and when I bring up the chartbook it takes a long time to load data and everything. I even checked the processes made sure no memory was being hogged or leaked. AlsoThe Memory being used by Sierra after about 30 minutes after starting is 278,500K Date Time Of Last Edit: 2020-09-04 20:15:37
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| [2020-09-05 09:45:32] |
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This sounds like a local performance issue. Therefore, refer to help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Also refer to: Overview of Trading: Sierra Chart Configuration for Most Low Response Time Trading Depending upon what you are doing with Sierra Chart, 278 MB is not necessarily unusual or a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-05 09:46:45
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| [2020-09-05 17:25:52] |
| User750920 - Posts: 280 |
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Tuesday or Wednesday I will notate the CPU usage and take a look at Help details 30. For reference - what is considered High and Normal CPU Usage. Thanks. |
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