Support Board
Date/Time: Tue, 11 Feb 2025 09:06:26 +0000
Auto trading even though I don't have auto trading on
View Count: 817
| [2020-09-04 13:01:35] |
| User721155 - Posts: 7 |
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Hi, my sim account is auto trading even though I do not have any setting on to make it do that. It is making multiple trades a day that I am not doing. I did try out the autotrading study for moving average crossover but I removed it and it is still autotrading. I have never purposefully done anything that would make it do autotrading other than that, so I do not know how to get it to stop. What do I do to get it to stop?
Date Time Of Last Edit: 2020-09-04 13:03:53
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| [2020-09-04 13:14:01] |
| Ackin - Posts: 1865 |
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Try: Menu >> Trade >> Auto Trading Enabled - Global (Trade menu) or Menu >> Trade >> Disable Auto Trading On Startup (Trade menu) Link: Trade Menu: Auto Trading Enabled - Global (Trade menu) Date Time Of Last Edit: 2020-09-04 13:15:41
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| [2020-09-04 16:12:55] |
| User721155 - Posts: 7 |
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Thank you! I think that worked :).
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| [2020-09-04 18:01:09] |
| John - SC Support - Posts: 37869 |
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As noted above, the first thing is to turn off the Auto Trading to stop the trading. But there must be a study loaded somewhere that is causing the trading to happen. If you look at the Trade Activity Log and the Order Action Source it will give you the information on origination of the trade. Refer to the information for this field in this section: Trade Activity Log: Trade Activity Fields For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-07 05:24:34] |
| User721155 - Posts: 7 |
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Hi, you are right that it thinks the study is still active. However, I for sure do not have that study selected so I don't know what to do. I turned on the "disable autotrading on start up" in case that helps keep it form doing the trades. I haven't had issues since I turned off autotrading, but I don't want to do live trading until I figure out why it thinks I have autotrading selected. Here is what the message log says: Chart: F.US.EPU20/F.US.MESU20 2000 Trades #7 | Study: Trading System - Study Subgraph Crossover | General order error. Refer to 'Trade >> Trade Service Log' for specific message for this trading action error | 2020-09-06 21:55:20.519 Chart: F.US.EPU20/F.US.MESU20 2000 Trades #7 | Study: Trading System - Study Subgraph Crossover | General order error. Refer to 'Trade >> Trade Service Log' for specific message for this trading action error | 2020-09-06 21:55:21.021 Chart: F.US.EPU20/F.US.MESU20 2000 Trades #7 | Study: Trading System - Study Subgraph Crossover | General order error. Refer to 'Trade >> Trade Service Log' for specific message for this trading action error | 2020-09-06 21:55:21.529 Chart: F.US.EPU20/F.US.MESU20 2000 Trades #7 | Study: Trading System - Study Subgraph Crossover | General order error. Refer to 'Trade >> Trade Service Log' for specific message for this trading action error | 2020-09-06 21:55:22.038 Chart: F.US.EPU20/F.US.MESU20 2000 Trades #7 | Study: Trading System - Study Subgraph Crossover | General order error. Refer to 'Trade >> Trade Service Log' for specific message for this trading action error | 2020-09-06 21:55:22.534 Then the trade service log says: F.US.EPU20/F.US.MESU20 2000 Trades #7 | Automated Trading is disabled. Trade Action not performed. Select 'Trade >> Auto Trading Enabled - Global/Chart' to enable. | 2020-09-06 18:31:41.674 F.US.EPU20/F.US.MESU20 2000 Trades #7 | Automated Trading is disabled. Trade Action not performed. Select 'Trade >> Auto Trading Enabled - Global/Chart' to enable. | 2020-09-06 18:31:42.216 F.US.EPU20/F.US.MESU20 2000 Trades #7 | Automated Trading is disabled. Trade Action not performed. Select 'Trade >> Auto Trading Enabled - Global/Chart' to enable. | 2020-09-06 18:31:42.679 There is more that I didn't paste, but it's all pretty much the same as what I have pasted. What do I do? Thanks! |
| [2020-09-07 14:26:44] |
| User90125 - Posts: 715 |
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what do you observe when you login and run your setup in Safe Mode?
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| [2020-09-07 17:55:50] |
| John - SC Support - Posts: 37869 |
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On Chart #7 which is charting the symbol F.US.EPU20 and has a Trade and Current Quote symbol setup for F.US.MESU20 you have the Trading System - Study Subgraph Crossover. You need to remove that study from that chart.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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