Support Board
Date/Time: Tue, 11 Feb 2025 13:15:18 +0000
Update error
View Count: 812
[2020-09-03 20:00:39] |
User727068 - Posts: 9 |
Hi, When I try to downloaded the latest version of SC I get the error message “Error saving downloaded files to local system. Stopping installation. Check log. Press Install to retry”. I tried clearing the recent file list and also changing the data Files folder where it installs. |
[2020-09-03 22:57:40] |
|
Refer to the information here: Software Download: Resolving 'Access is Denied' Errors Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-09-09 00:08:52] |
User727068 - Posts: 9 |
Thanks. Another issue I have is that a lot of my studies say “failed to get the function address for scsf”. Also I see on my charts a message that says “the advanced custom study needs to be recompiled to be used on this version 2159” How can I fix both of these issues? |
[2020-09-09 13:57:34] |
John - SC Support - Posts: 37869 |
Those are the same issue. You need to recompile the custom studies that you have due to changes from version 2156. Refer to the release notes and the linked threads in that information: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2156 For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-09-09 20:14:55] |
|
This is unrelated: “failed to get the function address for scsf”.
Refer to: How to Use an Advanced Custom Study or a Study Collection: Custom Study Function Not Found Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-09 20:15:12
|
To post a message in this thread, you need to log in with your Sierra Chart account: