Support Board
Date/Time: Tue, 11 Feb 2025 09:04:47 +0000
not getting ES data on charts from an old chart book
View Count: 686
| [2020-09-03 18:35:14] |
| User114488 - Posts: 2 |
|
I recently switched to Sierra Chart data for CME. New charts have correct data. But when I opened an existing chart book, the "date range in file" ended at 7/31/20. Somehow I changed the date to 9/3/20 but the body of the chart is blank (except for one "0x1" entry) and the price scale still matches what was in effect on 7/31. I have been fighting with this for 2+ hours to no avail and request telephone support which is worth it for me to pay. Thank you. |
To post a message in this thread, you need to log in with your Sierra Chart account: