Support Board
Date/Time: Tue, 11 Feb 2025 08:12:05 +0000
Chart Issue
View Count: 523
| [2020-09-03 16:05:47] |
| User826539 - Posts: 18 |
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Hi, I have attached a chartbook containing a single 1 hour ES candle chart. Although the chart settings specify to load 30 days, the chart will not display more than 6. This issue only occurs on the ES symbol (all months), all other symbols load as expected. Daily candles also load the correct amount of days. I am sure that i am making a simple error but would be grateful for any assistance. |
Private File Attachment Deleted. |
| [2020-09-03 19:54:37] |
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When we open the Chartbook it loads all 30 days. Refer to the following documentation for how to get more historical intraday data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Instructions to Download/View More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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