Support Board
Date/Time: Tue, 11 Feb 2025 09:06:29 +0000
[Programming Help] - Missing data
View Count: 888
| [2020-09-02 09:16:13] |
| User626032 - Posts: 36 |
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Booted up this morning to find all data missing from midnight until my charts opened up at 5 am EST. Did a Delete/Download data, no change, just a big gap. Any ideas? Denali data, version 2158, charts are for ES futures |
| [2020-09-02 09:47:00] |
| User626032 - Posts: 36 |
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Tried to delete/download all data again. Now all my data has disappeared until today at 5 am EST on all my charts. Cannot download any data at all from 6/11/20 until today.
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| [2020-09-02 09:58:58] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-02 10:46:49] |
| User626032 - Posts: 36 |
|
Software version: 2158 64-bit | 2020-09-02 06:40:00.190 Primary Thread ID: 9180 | 2020-09-02 06:40:00.190 Usage end date: 2021-04-09 | 2020-09-02 06:40:00.190 Enabled for: Advanced Features 2. | 2020-09-02 06:40:00.190 Enabled for: Sierra Chart Historical Data Service. | 2020-09-02 06:40:00.190 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-09-02 06:40:00.190 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-09-02 06:40:00.190 Enabled for exchange2: CME (Trading Account Required) | 2020-09-02 06:40:00.190 Enabled for exchange2: CBOT (Trading Account Required) | 2020-09-02 06:40:00.190 Enabled for exchange2: COMEX (Trading Account Required) | 2020-09-02 06:40:00.190 Enabled for exchange2: NYMEX (Trading Account Required) | 2020-09-02 06:40:00.190 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-09-02 06:40:00.190 Current selected Data/Trading service: CQG WebAPI | 2020-09-02 06:40:00.190 Custom symbol settings values: enabled | 2020-09-02 06:40:00.190 Chart Update Interval: 100 | 2020-09-02 06:40:00.190 Intraday Data Storage Time Unit: 0 | 2020-09-02 06:40:00.190 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-09-02 06:40:00.190 2020-09-02 06:40:00 Local computer time | 2020-09-02 06:40:00.190 2020-09-02 10:40:00 Local computer time in UTC | 2020-09-02 06:40:00.190 2020-09-02 06:40:00 Local computer time in SC Time Zone | 2020-09-02 06:40:00.190 2020-09-02 09:33:00 Server time in UTC | 2020-09-02 06:40:00.190 Local computer UTC time and Server UTC time difference: 2 seconds. | 2020-09-02 06:40:00.190 Program path: C:\SierraChart\ | 2020-09-02 06:40:00.190 Data Files path: C:\SierraChart\Data\ | 2020-09-02 06:40:00.190 OS Version Number: 10.0 | 2020-09-02 06:40:00.190 Locale Setting: C | 2020-09-02 06:40:00.190 DLLs: sot.dll, sst_imbalance.dll, Trade29CustomStudies.dll, Trade29CustomStudies_64.dll, Trade29TraderToolbox.dll, Trade29TraderToolbox_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, VCValueLevels.dll | 2020-09-02 06:40:00.191 Allowed protected custom studies: Trade29 - Trader Toolbox, Trade29 Custom Studies | 2020-09-02 06:40:00.191 Added historical Intraday data request for F.US.ENQU20 to the queue. | 2020-09-02 06:40:33.833 Intraday data recording state for symbol F.US.ENQU20 is set to download 'Pending'. | 2020-09-02 06:40:33.833 Triggering next historical data download in queue. | 2020-09-02 06:40:33.833 Added historical Intraday data request for F.US.RTYU20 to the queue. | 2020-09-02 06:40:33.833 Intraday data recording state for symbol F.US.RTYU20 is set to download 'Pending'. | 2020-09-02 06:40:33.833 Added historical Intraday data request for F.US.EPU20 to the queue. | 2020-09-02 06:40:33.834 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.834 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.834 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.834 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.834 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.834 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.834 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.834 F.US.EPU20 [CV][M] #4 | Delete and Download Intraday Data is only supported with Intraday charts. | 2020-09-02 06:40:33.834 * Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.834 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.834 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.834 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.834 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.835 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.835 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.835 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.835 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.835 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.835 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.835 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.835 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.835 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.835 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.835 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.835 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.836 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.836 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.836 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.836 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.836 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.836 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.836 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.836 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.836 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.836 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.836 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.836 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.837 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.837 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.837 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.837 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.837 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.837 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.837 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.837 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.837 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.837 Added historical Daily data request for F.US.EPU20 to the queue. | 2020-09-02 06:40:33.837 Triggering next historical data download in queue. | 2020-09-02 06:40:33.837 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.837 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.837 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.838 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.838 Added historical Intraday data request for TICK-NYSE to the queue. | 2020-09-02 06:40:33.838 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2020-09-02 06:40:33.838 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.838 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.838 Intraday data recording state for symbol F.US.ENQU20 is set to download 'Pending'. | 2020-09-02 06:40:33.838 Historical Intraday data request for F.US.ENQU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.838 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.838 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.838 Intraday data recording state for symbol F.US.EPU20 is set to download 'Pending'. | 2020-09-02 06:40:33.838 Historical Intraday data request for F.US.EPU20 is discarded because a matching download is already pending and the new one is not for earlier data. | 2020-09-02 06:40:33.838 HD Request # 51 | Downloading Intraday chart data for F.US.ENQU20 to the file F.US.ENQU20.scid. Service: cme | 2020-09-02 06:40:33.838 HD Request # 51 | Download start date-time: 2020-09-02 06:28:40.316 | 2020-09-02 06:40:33.839 HD Request # 51 | Disabling Intraday chart updating for symbol. | 2020-09-02 06:40:33.839 HD Request # 51 | Using server: ds21.sierracharts.com port 10149 | 2020-09-02 06:40:33.839 HD Request # 52 | Downloading Historical Daily chart data for F.US.EPU20. Starting date: 2020-09-02. Service: cqg | 2020-09-02 06:40:33.839 HD Request # 52 | Requesting historical Daily data for ESU20 starting at 2020-09-01. SC External HD service. | 2020-09-02 06:40:33.839 Socket (2) | Creating socket. | 2020-09-02 06:40:33.840 Socket (2) | Connecting to IP: 216.1.90.129. | 2020-09-02 06:40:33.840 HD Request # 52 | Receiving historical Daily data for F.US.EPU20 starting at 2020-09-02 | 2020-09-02 06:40:35.439 HD Request # 52 | Writing historical Daily data to the file F.US.EPU20.dly | 2020-09-02 06:40:35.439 HD Request # 52 | Bytes received: 118 | 2020-09-02 06:40:35.440 HD Request # 52 | Received 2 records from 2020-09-02 00:00:00 to 2020-09-02 00:00:00 (24.0 hours) and wrote 1 record for F.US.EPU20 | 2020-09-02 06:40:35.440 HD Request # 52 | Completion time: 2s | 2020-09-02 06:40:35.441 HD Request # 52 | Daily data download complete for F.US.EPU20. Unique request ID: 78 | 2020-09-02 06:40:35.441 Removing historical data download ID 78. | 2020-09-02 06:40:35.441 Triggering next historical data download in queue. | 2020-09-02 06:40:35.441 F.US.EPU20 [CV][M] Daily #14 | Reloading chart. | 2020-09-02 06:40:35.655 F.US.EPU20 [CV][M] Daily #14 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-09-02 06:40:36.324 Socket (2) | CloseSocket call. | 2020-09-02 06:40:53.837 Socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2020-09-02 06:40:53.837 Socket (2) | Closed. | 2020-09-02 06:40:53.837 HD Request # 51 | Error downloading historical Intraday data for F.US.ENQU20. Timeout error connecting to server. | 2020-09-02 06:40:53.841 Added historical Intraday data request for F.US.ENQU20 to the queue. | 2020-09-02 06:40:53.841 Triggering next historical data download in queue. | 2020-09-02 06:40:53.841 Historical data download thread signaled to stop. | 2020-09-02 06:40:53.841 HD Request # 51 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for F.US.ENQU20 | 2020-09-02 06:40:53.841 HD Request # 51 | Completion time: 20s | 2020-09-02 06:40:53.841 HD Request # 53 | Downloading Intraday chart data for F.US.ENQU20 to the file F.US.ENQU20.scid. Service: cme | 2020-09-02 06:40:53.841 HD Request # 53 | Download start date-time: 2020-09-02 06:28:40.316 | 2020-09-02 06:40:53.842 HD Request # 53 | Disabling Intraday chart updating for symbol. | 2020-09-02 06:40:53.842 HD Request # 53 | Using server: ds23.sierracharts.com port 10150 | 2020-09-02 06:40:53.842 Socket (2) | Creating socket. | 2020-09-02 06:40:53.842 Socket (2) | Connecting to IP: 216.1.90.130. | 2020-09-02 06:40:53.842 Socket (2) | CloseSocket call. | 2020-09-02 06:41:13.850 Socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2020-09-02 06:41:13.850 Socket (2) | Closed. | 2020-09-02 06:41:13.850 HD Request # 53 | Error downloading historical Intraday data for F.US.ENQU20. Timeout error connecting to server. | 2020-09-02 06:41:13.853 Added historical Intraday data request for F.US.ENQU20 to the queue. | 2020-09-02 06:41:13.853 Triggering next historical data download in queue. | 2020-09-02 06:41:13.853 Historical data download thread signaled to stop. | 2020-09-02 06:41:13.853 HD Request # 53 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for F.US.ENQU20 | 2020-09-02 06:41:13.853 HD Request # 53 | Completion time: 20s | 2020-09-02 06:41:13.853 HD Request # 54 | Downloading Intraday chart data for F.US.ENQU20 to the file F.US.ENQU20.scid. Service: cme | 2020-09-02 06:41:13.853 HD Request # 54 | Download start date-time: 2020-09-02 06:28:40.316 | 2020-09-02 06:41:13.853 HD Request # 54 | Disabling Intraday chart updating for symbol. | 2020-09-02 06:41:13.853 HD Request # 54 | Using server: ds21.sierracharts.com port 10149 | 2020-09-02 06:41:13.853 Socket (2) | Creating socket. | 2020-09-02 06:41:13.853 Socket (2) | Connecting to IP: 216.1.90.129. | 2020-09-02 06:41:13.853 Socket (2) | CloseSocket call. | 2020-09-02 06:41:33.870 Socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2020-09-02 06:41:33.871 Socket (2) | Closed. | 2020-09-02 06:41:33.871 HD Request # 54 | Error downloading historical Intraday data for F.US.ENQU20. Timeout error connecting to server. | 2020-09-02 06:41:33.881 Historical data download thread signaled to stop. | 2020-09-02 06:41:33.881 HD Request # 54 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for F.US.ENQU20 | 2020-09-02 06:41:33.881 HD Request # 54 | Receiving Intraday data for F.US.ENQU20 starting at 2020-09-02 06:40:38 | 2020-09-02 06:41:33.881 HD Request # 54 | Truncating file to starting date-time of 2020-09-02 06:40:37.702 | 2020-09-02 06:41:33.881 HD Request # 54 | Error jumping to date-time during truncate. Error: Date-time is beyond last record in file. | 2020-09-02 06:41:33.881 Added 107 Time and Sales records to Intraday data file for F.US.ENQU20 after download. | 2020-09-02 06:41:33.881 HD Request # 54 | Timestamp of first Intraday data file record written: 2020-09-02 06:40:38 | 2020-09-02 06:41:33.881 HD Request # 54 | Completion time: 20s | 2020-09-02 06:41:33.882 HD Request # 54 | Intraday data download complete for F.US.ENQU20. Unique request ID: 53 | 2020-09-02 06:41:33.882 Removing historical data download ID 53. | 2020-09-02 06:41:33.882 Real-time Intraday chart data file updates started for F.US.ENQU20 | 2020-09-02 06:41:33.882 Intraday chart data file opened for F.US.ENQU20 | 2020-09-02 06:41:33.882 HD Request # 54 | Enabling Intraday chart updating for symbol. | 2020-09-02 06:41:33.882 F.US.ENQU20 [CV][M] Renko 5t #5 | Flagging to reload Intraday data on download completion. | 2020-09-02 06:41:33.882 F.US.ENQU20 [C][M] 3500 Volume #33 | Flagging to reload Intraday data on download completion. | 2020-09-02 06:41:33.882 Triggering next historical data download in queue. | 2020-09-02 06:41:33.882 HD Request # 55 | Downloading Intraday chart data for F.US.RTYU20 to the file F.US.RTYU20.scid. Service: cme | 2020-09-02 06:41:33.882 HD Request # 55 | Download start date-time: 2020-09-02 06:28:40.316 | 2020-09-02 06:41:33.882 HD Request # 55 | Disabling Intraday chart updating for symbol. | 2020-09-02 06:41:33.882 HD Request # 55 | Using server: ds23.sierracharts.com port 10150 | 2020-09-02 06:41:33.882 Socket (2) | Creating socket. | 2020-09-02 06:41:33.882 Socket (2) | Connecting to IP: 216.1.90.130. | 2020-09-02 06:41:33.882 F.US.ENQU20 [C][M] 3500 Volume #33 | Reloading chart. | 2020-09-02 06:41:33.994 F.US.ENQU20 [CV][M] Renko 5t #5 | Reloading chart. | 2020-09-02 06:41:34.027 F.US.ENQU20 [C][M] 3500 Volume #33 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-09-02 06:41:37.006 Chart #33 has tagged chart #5 for full recalculation. Chartbook: 2-21 REPLAY.Cht | 2020-09-02 06:41:37.076 F.US.ENQU20 [CV][M] Renko 5t #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-09-02 06:41:39.682 Opened cached Intraday file: C:\SierraChart\Data\F.US.ENQU20.scid. Thread ID: 932 | 2020-09-02 06:41:39.870 Chart #5 has tagged chart #33 for full recalculation. Chartbook: 2-21 REPLAY.Cht | 2020-09-02 06:41:40.104 F.US.ENQU20 [C][M] 3500 Volume #33 | Performing a full recalculation because it has been tagged. Chartbook: 2-21 REPLAY.Cht | 2020-09-02 06:41:40.823 Socket (2) | CloseSocket call. | 2020-09-02 06:41:53.897 Socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2020-09-02 06:41:53.897 Socket (2) | Closed. | 2020-09-02 06:41:53.897 HD Request # 55 | Error downloading historical Intraday data for F.US.RTYU20. Timeout error connecting to server. | 2020-09-02 06:41:53.974 Added historical Intraday data request for F.US.RTYU20 to the queue. | 2020-09-02 06:41:53.974 Triggering next historical data download in queue. | 2020-09-02 06:41:53.974 Historical data download thread signaled to stop. | 2020-09-02 06:41:53.975 HD Request # 55 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for F.US.RTYU20 | 2020-09-02 06:41:53.975 HD Request # 55 | Completion time: 20s | 2020-09-02 06:41:53.975 HD Request # 56 | Downloading Intraday chart data for F.US.RTYU20 to the file F.US.RTYU20.scid. Service: cme | 2020-09-02 06:41:53.975 HD Request # 56 | Download start date-time: 2020-09-02 06:28:40.316 | 2020-09-02 06:41:53.975 HD Request # 56 | Disabling Intraday chart updating for symbol. | 2020-09-02 06:41:53.975 HD Request # 56 | Using server: ds21.sierracharts.com port 10149 | 2020-09-02 06:41:53.975 Socket (2) | Creating socket. | 2020-09-02 06:41:53.975 Socket (2) | Connecting to IP: 216.1.90.129. | 2020-09-02 06:41:53.975 Socket (2) | CloseSocket call. | 2020-09-02 06:42:13.995 Socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2020-09-02 06:42:13.995 Socket (2) | Closed. | 2020-09-02 06:42:13.995 HD Request # 56 | Error downloading historical Intraday data for F.US.RTYU20. Timeout error connecting to server. | 2020-09-02 06:42:14.013 Added historical Intraday data request for F.US.RTYU20 to the queue. | 2020-09-02 06:42:14.013 Triggering next historical data download in queue. | 2020-09-02 06:42:14.013 Historical data download thread signaled to stop. | 2020-09-02 06:42:14.013 HD Request # 56 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for F.US.RTYU20 | 2020-09-02 06:42:14.013 HD Request # 56 | Completion time: 21s | 2020-09-02 06:42:14.013 HD Request # 57 | Downloading Intraday chart data for F.US.RTYU20 to the file F.US.RTYU20.scid. Service: cme | 2020-09-02 06:42:14.013 HD Request # 57 | Download start date-time: 2020-09-02 06:28:40.316 | 2020-09-02 06:42:14.014 HD Request # 57 | Disabling Intraday chart updating for symbol. | 2020-09-02 06:42:14.014 HD Request # 57 | Using server: ds23.sierracharts.com port 10150 | 2020-09-02 06:42:14.014 Socket (2) | Creating socket. | 2020-09-02 06:42:14.014 Socket (2) | Connecting to IP: 216.1.90.130. | 2020-09-02 06:42:14.014 Socket (2) | CloseSocket call. | 2020-09-02 06:42:34.014 Socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2020-09-02 06:42:34.014 Socket (2) | Closed. | 2020-09-02 06:42:34.014 HD Request # 57 | Error downloading historical Intraday data for F.US.RTYU20. Timeout error connecting to server. | 2020-09-02 06:42:34.065 Historical data download thread signaled to stop. | 2020-09-02 06:42:34.065 HD Request # 57 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for F.US.RTYU20 | 2020-09-02 06:42:34.065 HD Request # 57 | Receiving Intraday data for F.US.RTYU20 starting at 2020-09-02 06:40:47 | 2020-09-02 06:42:34.066 HD Request # 57 | Truncating file to starting date-time of 2020-09-02 06:40:46.564 | 2020-09-02 06:42:34.066 HD Request # 57 | Error jumping to date-time during truncate. Error: Date-time is beyond last record in file. | 2020-09-02 06:42:34.066 Added 67 Time and Sales records to Intraday data file for F.US.RTYU20 after download. | 2020-09-02 06:42:34.066 HD Request # 57 | Timestamp of first Intraday data file record written: 2020-09-02 06:40:47 | 2020-09-02 06:42:34.066 HD Request # 57 | Completion time: 20s | 2020-09-02 06:42:34.066 HD Request # 57 | Intraday data download complete for F.US.RTYU20. Unique request ID: 54 | 2020-09-02 06:42:34.066 Removing historical data download ID 54. | 2020-09-02 06:42:34.066 Real-time Intraday chart data file updates started for F.US.RTYU20 | 2020-09-02 06:42:34.066 Intraday chart data file opened for F.US.RTYU20 | 2020-09-02 06:42:34.066 HD Request # 57 | Enabling Intraday chart updating for symbol. | 2020-09-02 06:42:34.066 F.US.RTYU20 [CV][M] Renko 5t #31 | Flagging to reload Intraday data on download completion. | 2020-09-02 06:42:34.066 Triggering next historical data download in queue. | 2020-09-02 06:42:34.066 HD Request # 58 | Downloading Intraday chart data for F.US.EPU20 to the file F.US.EPU20.scid. Service: cme | 2020-09-02 06:42:34.066 HD Request # 58 | Download start date-time: 2020-09-02 06:28:40.316 | 2020-09-02 06:42:34.067 HD Request # 58 | Disabling Intraday chart updating for symbol. | 2020-09-02 06:42:34.067 HD Request # 58 | Using server: ds21.sierracharts.com port 10149 | 2020-09-02 06:42:34.067 Socket (2) | Creating socket. | 2020-09-02 06:42:34.067 Socket (2) | Connecting to IP: 216.1.90.129. | 2020-09-02 06:42:34.067 F.US.RTYU20 [CV][M] Renko 5t #31 | Reloading chart. | 2020-09-02 06:42:34.339 Opened cached Intraday file: C:\SierraChart\Data\F.US.RTYU20.scid. Thread ID: 932 | 2020-09-02 06:42:35.248 F.US.RTYU20 [CV][M] Renko 5t #31 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-09-02 06:42:35.806 Socket (2) | CloseSocket call. | 2020-09-02 06:42:54.060 Socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2020-09-02 06:42:54.060 Socket (2) | Closed. | 2020-09-02 06:42:54.060 HD Request # 58 | Error downloading historical Intraday data for F.US.EPU20. Timeout error connecting to server. | 2020-09-02 06:42:54.081 Added historical Intraday data request for F.US.EPU20 to the queue. | 2020-09-02 06:42:54.081 Triggering next historical data download in queue. | 2020-09-02 06:42:54.081 Historical data download thread signaled to stop. | 2020-09-02 06:42:54.081 HD Request # 58 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for F.US.EPU20 | 2020-09-02 06:42:54.081 HD Request # 58 | Completion time: 20s | 2020-09-02 06:42:54.081 HD Request # 59 | Downloading Intraday chart data for F.US.EPU20 to the file F.US.EPU20.scid. Service: cme | 2020-09-02 06:42:54.081 HD Request # 59 | Download start date-time: 2020-09-02 06:28:40.316 | 2020-09-02 06:42:54.082 HD Request # 59 | Disabling Intraday chart updating for symbol. | 2020-09-02 06:42:54.082 HD Request # 59 | Using server: ds23.sierracharts.com port 10150 | 2020-09-02 06:42:54.082 Socket (2) | Creating socket. | 2020-09-02 06:42:54.082 Socket (2) | Connecting to IP: 216.1.90.130. | 2020-09-02 06:42:54.082 Socket (2) | CloseSocket call. | 2020-09-02 06:43:14.080 Socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2020-09-02 06:43:14.080 Socket (2) | Closed. | 2020-09-02 06:43:14.080 HD Request # 59 | Error downloading historical Intraday data for F.US.EPU20. Timeout error connecting to server. | 2020-09-02 06:43:14.120 Added historical Intraday data request for F.US.EPU20 to the queue. | 2020-09-02 06:43:14.120 Triggering next historical data download in queue. | 2020-09-02 06:43:14.120 Historical data download thread signaled to stop. | 2020-09-02 06:43:14.120 HD Request # 59 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for F.US.EPU20 | 2020-09-02 06:43:14.120 HD Request # 59 | Completion time: 20s | 2020-09-02 06:43:14.120 HD Request # 60 | Downloading Intraday chart data for F.US.EPU20 to the file F.US.EPU20.scid. Service: cme | 2020-09-02 06:43:14.120 HD Request # 60 | Download start date-time: 2020-09-02 06:28:40.316 | 2020-09-02 06:43:14.121 HD Request # 60 | Disabling Intraday chart updating for symbol. | 2020-09-02 06:43:14.121 HD Request # 60 | Using server: ds21.sierracharts.com port 10149 | 2020-09-02 06:43:14.121 Socket (2) | Creating socket. | 2020-09-02 06:43:14.121 Socket (2) | Connecting to IP: 216.1.90.129. | 2020-09-02 06:43:14.121 |
| [2020-09-02 12:14:32] |
| User626032 - Posts: 36 |
|
It seems like I can't download data for ES Sept. 2020 contracts as 6/11/20 (when last data shows up) is when I probably rolled over to the Sept contract. The EPU20 scid file in Data has only about 1000 KB in it. |
| [2020-09-02 20:04:29] |
| User626032 - Posts: 36 |
|
Any progress here? None of my studies are giving me accurate data with the missing market data.
|
| [2020-09-03 19:36:58] |
| |
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HD Request # 54 | Error downloading historical Intraday data for F.US.ENQU20. Timeout error connecting to server. | 2020-09-02 06:41:33.881 This is the relevant message. Refer to:Historical data download thread signaled to stop. | 2020-09-02 06:41:33.881 Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-03 19:37:21
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