Support Board
Date/Time: Tue, 11 Feb 2025 08:42:28 +0000
datafeed
View Count: 751
| [2020-09-01 16:44:58] |
| User170575 - Posts: 221 |
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Hi--could you plz switch me back to the Interactive Broker feed at the next expiration--many thx--Cy http://www.sierrachart.com/image.php?Image=1598978479999.png |
| [2020-09-01 18:20:49] |
| Sierra_Chart Engineering - Posts: 18383 |
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There is a reason for this. These are due to odd lot trades but they should not be showing up in the chart. Do you have Chart >> Chart Settings >> Advanced Settings 3 >> Include Odd Lot Equity Trades enabled for the chart? Disable that option. We want you to re-download the data from before today following these instructions: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) That will remove these out of range values. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-01 18:54:32] |
| User170575 - Posts: 221 |
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include odd lot is not checked---years ago I tried the BarChart feed and had the same issue-- though a different computer
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| [2020-09-01 19:12:58] |
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Therefore, we have to see why odd lot trades were not getting filtered out. We want you to re-download the data from before today following these instructions: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) That will remove these out of range values. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-02 11:23:16] |
| User170575 - Posts: 221 |
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I followed the instructions---same chart---this doesnt have anything to do with odd lots---if it did then every days data would show odd lots and that is not the case. |
| [2020-09-02 20:35:39] |
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-if it did then every days data would No that is not true. We only began to include those September 1, 2020 but we disabled them because they should not be showing up unless you have the option on. So we have to see why this is a problem.show odd lots and that is not the case. We will have to add additional filtering for the particular sale condition for those trades. Those are from actual reported trades. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-02 20:36:31
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