Support Board
Date/Time: Tue, 11 Feb 2025 01:37:28 +0000
Cannot get my data feed from my server
View Count: 672
| [2020-08-31 12:31:29] |
| JustinQuant - Posts: 5 |
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Hello there I have one SC account(ID:15825557888) which has 3 systems activated and 2 data service account separately（CQG and GCG），but I cannot connect to my data server at the same time today on 2 systems（I opened the third（u called the additional） sc system earlier today).Can u tell me what is the problem ?? |
| [2020-08-31 14:11:16] |
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What ID is this?: 15825557888 For the issue you are having, refer to: Denali Exchange Data Feed: Connections And: Sierra Chart Purchase and License Information: Licensing / Number of Systems Although you may not be able to connect to an external Data or Trading service more than once at the same time using the same external service username. That is a restriction imposed by external services and not Sierra Chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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