Support Board
Date/Time: Tue, 11 Feb 2025 01:55:37 +0000
[User Discussion] - GCV20 closing data is incorrect
View Count: 781
| [2020-08-28 12:09:54] |
| User189132 - Posts: 63 |
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Hi, Chart of GCV20 for August 27 shows incorrect closing of 1932.6 when it was 1925: https://www.barchart.com/futures/quotes/GC*0/futures-prices?timeFrame=daily see attached screen shot Please advise! |
 GCV20 Closing is incorrect.png / V - Attached On 2020-08-28 12:09:28 UTC - Size: 112.74 KB - 243 views |
| [2020-08-28 14:17:54] |
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Refer to 2.2.2: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.2.2: Correcting Data Errors by Downloading the Data Again Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-28 14:51:01] |
| User189132 - Posts: 63 |
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I did Edit >> Download Data - Historical Chart Edit >> Download Data For All Historical Charts I also wanted to try Edit >> Delete All Data and Download. I was prompted with Multiple Symbol Selection. My symbol GCV20 is not there. see attached screen shot. The price is still incorrect. I am using Denali Service so you have full access for trouble shooting. |
| MultipleSymbolSelectionWindow.png / V - Attached On 2020-08-28 14:50:52 UTC - Size: 129.36 KB - 242 views |
| [2020-08-28 21:47:26] |
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Ok the problem is that this is a continuous futures contract chart. That contract month for GC cannot be used with that type of chart. You need to be charting the December contract month at this time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-28 21:49:07
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| [2020-08-30 02:34:40] |
| User189132 - Posts: 63 |
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Is there documentation I can read about it? What kind of chart can I use to for GCV20? |
| [2020-08-31 16:21:01] |
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The problem is that particular delivery month is not active in gold.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-31 17:21:50] |
| User189132 - Posts: 63 |
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What do you mean not "active" in gold? It was traded...
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