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Date/Time: Tue, 11 Feb 2025 01:56:41 +0000



Custom Study HLC50s Stops Responding Sierra & Delays PC Functionality

View Count: 541

[2020-08-27 17:46:09]
User558799 - Posts: 12
Using version 2138 I noticed that custom study HLC50s causes the software to stop responding, it slows it to the point that it freezes Sierra and it takes a while just to remove the study or delete the window. I don't know if it maybe because it takes too much memory or its trying to do something. Nevertheless, it doesn't work. I don't know if the other custom studies now work with 2151 or later or they still need updates from their developers to work with version 2151 or later? Is there a way to know?
[2020-08-27 18:10:02]
Sierra Chart Engineering - Posts: 104368
Is this study from the list of User Contributed studies?

User contributed studies do work on the current Sierra Chart versions. If this is a user contributed study we can have a look at its implementation and see what performance improvements can be made.

If a study has not been recompiled for version 2151 or later, that information is shown in the Message Log for the study:
Message Log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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