Support Board
Date/Time: Tue, 11 Feb 2025 09:10:07 +0000
VbP Glitch when used with custom data
View Count: 712
| [2020-08-27 01:25:11] |
| User353585 - Posts: 66 |
|
Hello, I have a problem since around the version 2120. It had been all fine before that. The issue is the VbP is shifted few ticks compared to the price data. It only happens when I use custom data for my chart. It happens with both daily(.dly) and intraday(.csv) data files. I attached example images, chart&data files. Please take a look, thank you. http://www.sierrachart.com/image.php?Image=1598491328720.png http://www.sierrachart.com/image.php?Image=1598491358402.png |
 VbP Error Example.cht - Attached On 2020-08-27 01:18:48 UTC - Size: 6.5 KB - 359 views Private File Private File |
| [2020-08-27 06:48:45] |
| |
|
Make sure the Price Display Format and the Tick Size are set correctly for the chart: Chart Settings: Price Display Format (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) Chart Settings: Tick Size (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-27 07:12:29] |
| User353585 - Posts: 66 |
|
The problem persists. The attached example data has 50 as its tick size minimum. I set Price Display Format to 1, Tick Size to 50. You can test it with the provided dly and csv files. I think it might have something to do with tick size being bigger than 1. Please fix because I have to deal with a lot of data of these types. I'm sticking with the version 2118 for now. Date Time Of Last Edit: 2020-08-27 07:16:16
|
| [2020-08-27 17:36:07] |
| |
|
We will look this over. But just allow a few days. We are very busy.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-02 18:54:05] |
| Sierra_Chart Engineering - Posts: 18383 |
|
This will be resolved in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-02 19:39:57] |
| |
|
Update to prerelease 2161.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: