Login Page - Create Account

Support Board


Date/Time: Mon, 10 Feb 2025 15:54:09 +0000



live/sim account Apteros

View Count: 719

[2020-08-26 13:27:12]
NoahZ - Posts: 4
Hello,
I am currently having issues with account selection when trading in a "live environment" within the Apteros evaluation account.
I turn SIM mode off and the account dropdown in my trade box is "unset". its the only selection that is populated when i turn sim off.
as soon as i enter a trade , sim mode is switched back on . I am unsure of what is occurring . this behavior is new since linking to the Apteros evaluation.
so basically i don't know if any trades have been recorded or what environment i need to be in to allow this to happen?

thank you for the help
noah zibung
[2020-08-26 14:04:34]
NoahZ - Posts: 4
hello,
i just realized via a email from Apteros that i needed to selected the trade evaluator in data/trade service settings. no trades thus far. but it seems to be the answer . hopefully i didnt waste too much time
Noah
[2020-08-26 17:12:34]
Sierra Chart Engineering - Posts: 104368
Let us know if you need more help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account