Support Board
Date/Time: Mon, 10 Feb 2025 15:48:28 +0000
Chartbook invalid almost every time I open Sierra Chart!!
View Count: 509
| [2020-08-26 11:50:35] |
| User514537 - Posts: 1 |
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Hello Please tell me whats wrong with your software. This error has happened too many times and it starting to p*ss me off. I have had to re-create my chartbook and re-download all my charts about 6 times already. I have the latest version of sierra (v2158 32 bit) installed so what is the problem??? Error: "The chartbook file requires a newer version of sierra chart or is not a valid chartbook" How do I rectify this problem? |
| [2020-08-26 17:21:10] |
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This makes no sense. We have not heard of an issue like this before. Save the Chartbook and attach it here and we will look at it. Instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Also run Sierra Chart in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-26 21:42:29
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