Support Board
Date/Time: Mon, 10 Feb 2025 16:06:36 +0000
ASK data for equity e-mini futures contracts not updating
View Count: 711
| [2020-08-25 15:43:52] |
| CMG - Posts: 179 |
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Hi There, ASK data (Price and size) for equity e-mini futures contracts not updating. It was ok early this morning but not updating for the last 3 hours. Thanks |
| [2020-08-25 18:58:00] |
| CMG - Posts: 179 |
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Issue now also with equity symbols.
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| [2020-08-25 19:31:09] |
| John - SC Support - Posts: 37847 |
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The issue has now been resolved, you do not need to update. To redownload the affected data, refer to the information here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-25 22:04:22] |
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In the case of futures symbols, there is no need to re-download the data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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