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Date/Time: Sat, 15 Mar 2025 02:37:19 +0000



Trading Keyboard Shortcuts Not Responding

View Count: 1545

[2020-08-25 01:29:59]
User540754 - Posts: 34
Hello,

I am having trouble with ALL the trading keyboard shortcuts. The tools keyboard shortcuts do work however. My search on the past support board posts on this subject has been unhelpful so far.

1. Yes, trading keyboard shortcuts are ENABLED
2. Yes, running Sierra Charts as administrator
3. Updated Sierra Charts to most up-to-date
4. All Windows 10 updates are up-to-date

Is there something else I should try?

Thank you!
[2020-08-25 04:21:56]
Sierra Chart Engineering - Posts: 104368
We can only refer you to this documentation here:
Basic Trading and the Trade Window: Trading Keyboard Shortcuts

We do not know what the issue would be in your case.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-07-09 21:14:29]
Gary Number 2 - Posts: 131
The OP's (post #1) issue is likely #2, "Running SC as administrator." In both Linux and Windows 11 OS's, turning this on results in, in my case using Stream Deck -- not communicating macros (hotkeys) to SC. Turning off "Run SC as Admin" fixes the issue. I have not tried running both Stream Deck and SC as admin to see if that resolves the issue. Trying that may give other users experiencing similar issues a fix. Hope this helps. This thread helped me recognize the only change I made since shortcut keys stopped working, was running SC as administrator! :)

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