Support Board
Date/Time: Mon, 10 Feb 2025 16:22:58 +0000
is live data way today
View Count: 527
| [2020-08-24 20:29:08] |
| User546694 - Posts: 9 |
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is live data way off? i am currently in usdjpy and mt4 is at 105.987 and sierra chart is at 105.927 this is very frustrating |
| [2020-08-24 21:03:15] |
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There could be. We have seen problems in the past with data from FXCM. This would be an FXCM issue. We probably need to discontinue that data feed and provide data from another source. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-25 19:41:18] |
| John - SC Support - Posts: 37851 |
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The issue has now been resolved. To redownload the affected data, refer to the information here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-26 00:10:00] |
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Full information: RESOLVED: Ask Price not Updating on Bid/Ask Updates for some Services/Versions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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