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Date/Time: Mon, 16 Sep 2024 19:17:44 +0000



Deatched Charts Causing a Freeze?

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[2014-02-03 17:08:35]
infpz - Posts: 826
A description of the user's freezing issues - could detaching a chart cause something like this?

1) price lockup on detached screen only
2) wrong prices displayed on detached chart.
3) and today and full glitch/lockup of the software.

Even after reboot I had bad price data displayed on the charts that were not detached. Never had this problem until I started trying to detach charts.
[2014-02-03 17:32:16]
Sierra Chart Engineering - Posts: 104368
Have them refer to help topics 3 and 30:
http://www.sierrachart.com/index.php?l=doc/helpdetails3.html
http://www.sierrachart.com/index.php?l=doc/helpdetails30.html

Not quite sure what is meant by " bad price". We need to see an image of the chart. It can be posted here by following these instructions:
https://www.sierrachart.com/index.php?l=PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-02-03 17:56:43]
infpz - Posts: 826
I'll review this, thanks; does the detach function change the resource usage significantly?
[2014-02-03 18:19:49]
Sierra Chart Engineering - Posts: 104368
No. It has 0% impact.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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