Support Board
Date/Time: Mon, 10 Feb 2025 15:11:23 +0000
Issues with version 2158
View Count: 562
| [2020-08-23 22:01:52] |
| Tony - Posts: 549 |
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Hi, I am experiencing some issues after upgraded to 2158: 1, After "Remote Build" and confirmed with "The remote build succeeded", the custom study shows "No study functions present", I will have to do "Remote Build" again or multiple times (without make any changes to source code), before I would able to see custom studies. 2, sc.SetAlert() and sc.PlaySound() play Alert 1, when AlertNumber is set to 1,2,3 or 4 (instead of playing Alert 1,2,3, or 4 accordingly); play Alert 2, when AlertNumber is set to 4,6,7 or 8; play Alert 3, when AlertNumber is set to 9,10,11 or 12, so on and so forth. I just switched back to version 2156, Remote Build, sc.SetAlert() and sc.PlaySound() are all working normal now. Thanks Date Time Of Last Edit: 2020-08-23 22:02:42
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| [2020-08-23 23:10:28] |
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Neither of these issues are issues which are with version 2158. They are issues on your side but what exactly the problem is we do not know. 1. Our recommendation in this case is to delete all of the DLL files which contain the same name with the one you are building. These will be located in the Sierra Chart Data subfolder. 2. Check the Alert related settings in the Global Settings >>General Settings window and your code. We do not know what more to say about this. You need to figure out what the issue is. It is not a problem with version 2158. That does not make sense. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-24 19:24:59] |
| Tony - Posts: 549 |
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Thanks for replying my post on a busy weekend. I found the reason for the 2nd of my problem, tick size under chart settings was set to 1 after upgrade for unknown reasons, the Alert number was calculated based on tick size. Since I only trade on instrument, I will stop using sc.TickSize and simply use the tick number in my code. For the remote build, I notice the .dll file came back with different sizes, if I saw a smaller file size than it should be, I just need to do the remote build again (whether I delete the .dll files or not). Date Time Of Last Edit: 2020-08-24 22:34:23
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