Support Board
Date/Time: Mon, 10 Feb 2025 14:56:34 +0000
telephone and remote assistance support
View Count: 522
| [2020-08-21 19:29:32] |
| UserV-Werks - Posts: 4 |
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I'm using the TPO (Market Profile) charts and I can't get the TPOs (A,B, C...) to sequence correctly. I've set the both the globlal settings, and the PC I'm running on set to Eastern Time. How do I get the TPOs (30 minute increments) to begin with A period at 9:30 Eastern and end with N period at 4:15 Eastern? I'm willing to pay for human support. Thank you.
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| [2020-08-24 23:13:48] |
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We apologize for the delay. We will follow-up with you Tuesday on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-25 14:36:34] |
| John - SC Support - Posts: 37842 |
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The first thing we want you to look at is the Session times. Do you have your Session Times set for a Starting Time of 09:30:00 and an Ending Time of 16:14:59? Also, ensure that your chart is using the Eastern Time zone. Also, make sure that you are NOT using the Evening Session, since you stated that you just want the TPO from 09:30 to 4:15. Two other things to look at: - Make sure the Input for Letters Always Start at Primary Session Start Time is set to Yes. - Make sure the Input for TPO Letter Sequence is in the order that you want to see the letters. Let us know if these resolve your issue. If not, then let us know a time that we can call and take a look at what is happening. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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