Support Board
Date/Time: Mon, 10 Feb 2025 01:20:57 +0000
connection
View Count: 482
| [2020-08-21 06:25:14] |
| arruga - Posts: 253 |
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is there something wrong with the data streaming? my internet seems fine, but can't connect Triggering next historical data download in queue. | 2020-08-21 16:22:21.475 Using SC exchange feed2. Symbol: QM-######-NYMEX | 2020-08-21 16:22:21.476 Mapping QM-202002-NYMEX to QMG20. Service code: nymex | 2020-08-21 16:22:21.476 HD Request # 36 | Downloading Intraday chart data for QM-202002-NYMEX to the file QM-202002-NYMEX.scid. Service: nymex | 2020-08-21 16:22:21.476 HD Request # 36 | Download start date-time: 2020-01-18 05:29:16.000 | 2020-08-21 16:22:21.477 HD Request # 36 | Using server: ds21.sierracharts.com port 10149 | 2020-08-21 16:22:21.477 Socket (1) | Creating socket. | 2020-08-21 16:22:21.477 Socket (1) | Connecting to IP: 216.1.90.129. | 2020-08-21 16:22:21.477 |
| [2020-08-21 06:36:51] |
| arruga - Posts: 253 |
|
In addition... massive gaps in the data.. what's going on? http://www.sierrachart.com/image.php?Image=1597991771857.png |
| [2020-08-21 06:38:54] |
| Sierra_Chart Engineering - Posts: 18356 |
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You must be experiencing a connectivity issue. There are no issues on the Sierra Chart side. Follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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