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Direct MessagesDate/Time: Mon, 16 Sep 2024 19:20:33 +0000
problems with OEC Trader message
View Count: 1903
| [2014-02-03 06:24:40] |
| User42397 - Posts: 19 |
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Do you any idea why I am still seeing this message pop up every five seconds when I logon? Do I have to have this OEC Trader connection to make Sierra Chart work for me? I don;t trade through Sierra Chart. I do my analysis on it and then trade by logging onto OEC trader independently. I am trying tonight to pull up intraday on NQH$, but I can;t get it to show me data past 1/24. Thanks. Software version: 1084 | 2014-02-02 23:18:54 Usage end date: 2014-02-10 | 2014-02-02 23:18:54 Enabled for: Sierra Chart Historical Data Service. | 2014-02-02 23:18:54 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-02-02 23:18:54 Active service: Open E Cry FIX/FAST | 2014-02-02 23:18:54 Time Zone: -07:00:00 (MST-07MDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-02-02 23:18:54 2014-02-02 22:18:54 Local computer clock time | 2014-02-02 23:18:54 2014-02-03 06:18:54 GMT time | 2014-02-02 23:18:54 2014-02-02 23:18:54 Time zone adjusted time | 2014-02-02 23:18:54 Time difference to server time: 3 seconds. | 2014-02-02 23:18:54 Program path: C:\SierraChart\ | 2014-02-02 23:18:54 Data Files path: C:\SierraChart\Data\ | 2014-02-02 23:18:54 OS Version Number: 6.1 | 2014-02-02 23:18:54 Checking for new symbol settings for oec | 2014-02-02 23:18:54 Open E Cry FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-02-02 23:18:59 Resolved address prod.openecry.com to IP 64.94.37.206 | 2014-02-02 23:18:59 The network socket is connected. | 2014-02-02 23:18:59 The socket starting SSL connection. | 2014-02-02 23:18:59 SSL socket is now connected. | 2014-02-02 23:18:59 OEC FIX Trading session: Sending the Logon message. | 2014-02-02 23:19:00 Open E Cry FIX/FAST: Connected to trading server. | 2014-02-02 23:19:00 Open E Cry FIX/FAST: Connecting to FAST market data server: prod.openecry.com:9301. | 2014-02-02 23:19:00 Resolved address prod.openecry.com to IP 64.94.37.206 | 2014-02-02 23:19:00 The network socket is connected. | 2014-02-02 23:19:00 OEC FAST Market Data session: Sending the Hello message. | 2014-02-02 23:19:00 OEC FAST Market Data session: Failed to decode a message. No template with ID: 1508493560. Bytes received: <C0>, followed by: <7D82, 4F45-4320-4641-5354-2050-7269-6365-F3, 6874-7470-3A2F-2F4F-7065-6E46-4153-542E-6F72-672F-4F70-656E-4641-5354-2F31-2EB1>. | 2014-02-02 23:19:00 OEC FAST Market Data session: Socket connection was closed without any logout messages sent or received. | 2014-02-02 23:19:00 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-02-02 23:19:00 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-02-02 23:19:00 OEC FIX Trading session: Sending a Logout message. | 2014-02-02 23:19:00 Disconnected from Open E Cry. | 2014-02-02 23:19:00 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-02-02 23:19:00 OEC FIX Trading session: Received a Logout message. | 2014-02-02 23:19:00 The SSL socket was shut down successfully. | 2014-02-02 23:19:00 OEC FIX Trading session: Logged out and disconnected. | 2014-02-02 23:19:00 Date Time Of Last Edit: 2014-02-03 06:28:24
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| [2014-02-03 06:28:01] |
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This was resolved. Update Sierra Chart by selecting Help >> Download Current Version.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-03 08:49:08] |
| User42397 - Posts: 19 |
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I downloaded the latest version (again), logged out, and logged back in. I am experiencing all of the same problems.
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| [2014-02-03 08:55:21] |
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We show you are still running version 1084. The latest version is 1088. Refer to the instructions here: http://www.sierrachart.com/index.php?l=doc/helpdetails24.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-03 08:55:38
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