Support Board
Date/Time: Sat, 23 Nov 2024 12:07:08 +0000
Trying to Connect to TopStep Trader T4
View Count: 2772
| [2013-04-17 09:51:04] |
| KhaosTrader - Posts: 128 |
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Hi, I am trying to connect to topstep via T4 interface. I am getting this error Connecting to CTS T4 Live server. | 2013-04-17 09:48:16 CTS T4 Service: Error connecting to CTS T4. Exception message: Error getting server config details. | 2013-04-17 09:48:17 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-04-17 09:48:17 To prevent further connection attempts, select File >> Disconnect. | 2013-04-17 09:48:17 Disconnected from CTS T4. | 2013-04-17 09:48:17 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-04-17 09:48:17 What should I do to fix this? Thanks |
| [2013-04-17 13:13:36] |
| KhaosTrader - Posts: 128 |
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I did have TopStep enable Sierra Charts for my account, but it still wont work.
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| [2013-04-17 13:38:34] |
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Select Global Settings >> Data/Trade Service Settings. Set the "Server" to Use Sim Server.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-17 14:46:36] |
| KhaosTrader - Posts: 128 |
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Ok, I got it to login , thx! however i have it logged into my practice account and my acct balance is not eqaul to what is stated in my practice account in t4 |
| [2013-04-17 15:00:43] |
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This is not something we are able to help with other than to refer you to the documentation for CTS T4 Account Balance here: http://www.sierrachart.com/index.php?l=doc/CTS_T4.php#AccountBalance Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-17 15:20:20] |
| KhaosTrader - Posts: 128 |
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ok, i am able to download chart data fine. However when I do a trade, it is not going to T4. the account number box says [Acct # SIM] . I want to be able to chart trade, how do i set this up correctly?
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| [2013-04-17 15:25:41] |
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You need to disable Trade >> Trade Simulation Mode.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-17 15:34:04] |
| KhaosTrader - Posts: 128 |
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Wow, it works, thanks!
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