Support Board
Date/Time: Sun, 09 Feb 2025 05:55:22 +0000
Problems with Downloading Chartbooks
View Count: 984
| [2020-08-14 10:51:26] |
| User670350 - Posts: 19 |
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I downloaded yesterday from my "sponsor" Trade Pro Academy ES Chart and today I was trying to download (oil)CL and (gold)GC charts. However for some reason I cant do it and I am getting messages ae per below. I can see these charts on my computer but not on Sierra. Could you help me with that? |
 Sierra 1.jpg / V - Attached On 2020-08-14 10:50:57 UTC - Size: 137.16 KB - 238 views Sierra 2.jpg / V - Attached On 2020-08-14 10:51:04 UTC - Size: 62.76 KB - 233 views Sierra 3.jpg / V - Attached On 2020-08-14 10:51:11 UTC - Size: 88.32 KB - 210 views |
| [2020-08-14 11:07:40] |
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You need to save these Chartbooks to the Data Files Folder: General Settings Window: Data Files Folder (Global Settings >> General Settings >> Paths >> Files and Folder Paths) And here are instructions to open Chartbooks: Chartbooks (Workspaces) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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