Support Board
Date/Time: Sun, 09 Feb 2025 06:11:47 +0000
The application catches an unrecoverable exception and for safety reason will beterminated
View Count: 575
| [2020-08-14 06:06:17] |
| User574654 - Posts: 2 |
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Hello. There was a problem trying to connect to the program. More information in the screenshots. Help me figure it out, please. Thank. |
 SierraChart.jpg / V - Attached On 2020-08-14 06:02:44 UTC - Size: 27.28 KB - 238 views SierraChart1.jpg / V - Attached On 2020-08-14 06:02:52 UTC - Size: 27.24 KB - 240 views Private File |
| [2020-08-14 06:07:33] |
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So does this occur when you are starting Sierra Chart? We will remove this exception handling because for some unknown reason it is causing an issue in your case.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-14 06:42:21] |
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Could you please update to the latest pre-release which is now 2151. Instructions: Software Download: Fast Update This should resolve the issue. This version does not have the enhanced exception handling. We do not know why it is causing a problem though in your case. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-14 06:42:40
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| [2020-08-14 08:38:28] |
| User574654 - Posts: 2 |
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Installed the program version 2151. The problem is fixed. Everything worked Thank. |
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