Support Board
Date/Time: Wed, 19 Mar 2025 01:13:59 +0000
Data delayed despite connecting to live account
View Count: 617
| [2020-08-13 18:59:44] |
| owendonk - Posts: 54 |
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I followed this a couple days ago and am still seeing delayed data. Did I not do it for long enough? Hmmm... Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees |
| [2020-08-13 19:38:57] |
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Try again and post a copy of the Message Log: Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-13 19:39:06
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| [2020-08-14 12:20:40] |
| owendonk - Posts: 54 |
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Got it working. I had missed the part about staying connected longer than 10 seconds. haha. Thanks!
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| [2020-08-14 19:22:55] |
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Connecting even for one second to your live trading account is enough.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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