Support Board
Date/Time: Sun, 09 Feb 2025 05:53:07 +0000
Connection Problems
View Count: 659
| [2020-08-13 12:46:08] |
| User670350 - Posts: 19 |
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I am new to Sierra and just downloaded and paid for it couple of days ago. After I signed all the agreements my account was connected(green) Today it is disconnected(red). It first shows-pending and then disconnected. When I was trying to download it again-it shows downloaded with Error-32. Any advise? |
 Sierra 1.jpg / V - Attached On 2020-08-13 12:45:12 UTC - Size: 987.27 KB - 241 views Sierra 2.jpg / V - Attached On 2020-08-13 12:45:22 UTC - Size: 411.12 KB - 275 views Sierra 3.jpg / V - Attached On 2020-08-13 12:45:32 UTC - Size: 1.12 MB - 222 views |
| [2020-08-13 13:40:53] |
| John - SC Support - Posts: 37842 |
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Refer to the information in this link and follow the directions there: Software Download: Installer Does Not Run After Download is Complete For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-13 18:09:26] |
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Go through the installation process again: Software Download: Fast Update When the installer is run, wait about 30 seconds before proceeding with the installation and make sure Sierra Chart is not running. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-13 18:10:08
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